isolved is a human capital management platform that handles payroll, HR, time and attendance, benefits, onboarding, and applicant tracking in one system. Employers use it to administer their workforce and employees use its self-service portal to manage their own pay and personal information.

What is the difference between isolved and myisolved?

They are the same platform. isolved is the product name, and myisolved refers to the login domain employees and administrators have historically used to reach it. The current employee portal is branded isolved People Cloud. If you are a Paper Trails client or employee, our login help page has the correct link and password reset steps.

How do I log in to isolved?

Your login comes from your employer, not from isolved directly, because each business has its own configured environment. If you have never set up a password or cannot get in, your payroll or HR contact can reset it. Paper Trails clients and their employees can find the correct portal link and reset instructions on our login help page.

What is isolved People Cloud?

isolved People Cloud is the name of the employee-facing self-service portal within the isolved platform. It is where employees view pay stubs and W-2s, update direct deposit and withholding, clock in and out, request time off, and enroll in benefits.

Is isolved a payroll company?

isolved is the software, not the payroll company. A provider such as Paper Trails licenses the platform, configures it for your business, runs your payroll on it, files your taxes, and supports you when something needs fixing. You get the platform and a local team rather than a login and a help desk.

Paper Trails > What is the isolved HCM platform?

What is the isolved HCM platform?

isolved is a human capital management (HCM) platform that combines payroll, HR, time and attendance, benefits administration, onboarding, and applicant tracking in a single system. Paper Trails runs client payroll on isolved, and employees of our clients access their own information through the People Cloud self-service portal.

Looking to log in rather than read about the platform? Our isolved login help page has the links and password reset steps.

Key Takeaways from this Article

isolved is an HCM platform, meaning it handles payroll and the HR functions around it in one system rather than several disconnected ones.
Employers use it to run payroll, track time, administer benefits, onboard new hires, and manage applicants.
Employees use the self-service portal to view pay stubs and W-2s, update direct deposit, clock in, request time off, and enroll in benefits.
isolved is the software. Paper Trails is the service provider that configures it, runs your payroll on it, and answers the phone when something goes wrong.
The main argument for an HCM platform over separate tools is that the data only gets entered once, which is where most payroll errors originate.

What is isolved?

isolved is a human capital management platform that brings payroll, human resources, time and attendance, benefits, and hiring together in one place. Rather than running payroll in one system and tracking hours in another, an employer manages all of it from a single record for each employee. If you're not familiar with the category itself, our guide to HCM software covers what these platforms do in general.

Worth separating two things that often get conflated: isolved is the software, built and maintained by isolved. Paper Trails is a service provider that runs payroll on it. You can think of isolved as the platform and Paper Trails as the team configuring it for your business, processing your payroll, filing your taxes, and answering questions about it.

What Can Employers Do in isolved?

Employers, HR directors, and office managers use isolved as the central place for workforce administration:

Process payroll and file federal, state, and local taxes
Track employee time and attendance
Administer benefits and open enrollment
Onboard new employees, including new hire paperwork
Build and publish employee schedules
Post jobs and track applicants through hiring
Pull reporting on labor cost, turnover, and overtime

The value is less in any one of those functions than in the fact that they share a record. A new hire onboarded in isolved already exists in payroll, in the time clock, and in benefits enrollment without being set up three times.

What Can Employees Do in isolved?

Employees at businesses on the platform get their own login to the self-service portal, where they can:

View and download pay stubs and W-2s
Update their address, tax withholding, and direct deposit accounts
Clock in and out
Check their schedule
Request time off and see their balances
Enroll in benefits and make changes during open enrollment

Every one of those is a request that would otherwise come to whoever runs payroll at your business. Self-service is often framed as an employee benefit, and it is, but the larger effect is usually on the administrator's inbox.

Why Use isolved Instead of Separate Systems?

Most small businesses arrive at a platform like this after outgrowing a patchwork: a payroll service, a separate time clock, a spreadsheet for PTO, and a filing cabinet for onboarding paperwork. Each piece works. The problem is the seams between them.

Consolidating has four practical effects. Data is entered once instead of several times, which removes the most common source of payroll errors. Employees answer their own routine questions instead of asking you. Compliance-sensitive records such as time cards, tax elections, and benefit enrollments live in one auditable place. And reporting becomes possible, because labor cost, overtime, and turnover can finally be looked at together rather than reconstructed from three exports.

FAQs: isolved

isolved is a human capital management platform that handles payroll, HR, time and attendance, benefits, onboarding, and applicant tracking in one system. Employers use it to administer their workforce and employees use its self-service portal to manage their own pay and personal information.
They are the same platform. isolved is the product name, and myisolved refers to the login domain employees and administrators have historically used to reach it. The current employee portal is branded isolved People Cloud. If you are a Paper Trails client or employee, our login help page has the correct link and password reset steps.
Your login comes from your employer, not from isolved directly, because each business has its own configured environment. If you have never set up a password or cannot get in, your payroll or HR contact can reset it. Paper Trails clients and their employees can find the correct portal link and reset instructions on our login help page.
isolved People Cloud is the name of the employee-facing self-service portal within the isolved platform. It is where employees view pay stubs and W-2s, update direct deposit and withholding, clock in and out, request time off, and enroll in benefits.
isolved is the software, not the payroll company. A provider such as Paper Trails licenses the platform, configures it for your business, runs your payroll on it, files your taxes, and supports you when something needs fixing. You get the platform and a local team rather than a login and a help desk.

How Can Paper Trails Help?

A platform is only as good as its setup. isolved can run a restaurant with tipped employees across three locations or a two person S-corp, but those look nothing alike once configured, and getting that wrong is what makes people say the software is complicated.

We configure and run payroll and tax on isolved for businesses across Maine and New England, so you get the platform plus a local team who knows how your business is actually built. Pricing is published, no quote request required.

Updated: September 2026

Written by: Jon Portanova

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