About Paper Trails
A Maine small business offering expert-led payroll, human resource and compliance services.
Paper Trails Story
Paper Trails was founded in 2004 to relieve small businesses’ financial preparation headaches and to allow you to work smarter no matter your size. While human resource management and payroll can be stressful, we are here to help run your business and to give you the time to do what you want to do – work your business!
We are a local small business without an 800 number that consists of a team of fun and local experts purveying convenient, high tech, compliant services. We live, work and party right here in the southern Maine community, so when a question or need arises, we are right around the corner!
From running payroll, to human resource and compliance services, Paper Trails allows you to handle the work, while we handle the paperwork.
Our Mission
Paper Trails offers intuitive, trusted, bespoke and forward-thinking payroll, human resources and compliance services to the backbone of Maine and beyond, which are our small and mid-sized businesses.
Our Vision
The business world is rapidly evolving. We are designed to always be looking around the next corner for future business challenges and offer solutions and insight to our clients who have built and support our local communities.
Our Common Purpose
We empower employers to build a business and workforce for today, tomorrow and beyond.
Built on Core Values
Trusted Partnership
We build enduring relationships through responsive, accountable, and empowering service by acting as our clients’ trusted advisors and subject matter experts, offering guidance and support at every stage of their business journey.
Insightful Expertise
We are committed to becoming industry leaders and educators who ensure our clients, partners, and communities are prepared to navigate the complexities of business, workforce management, regulations and compliance with confidence.
Responsible Innovation
We aspire to meet the evolving needs of our clients while maintaining our caring, service focused culture. We strive to find better methods of service to free our clients of the tasks of today, so together, we can focus on the promise of tomorrow.
Operational Excellence
We harness the power of technology and relentlessly pursue operational efficiency to lighten the burden on our internal teams and our clients while aiming to deliver services that exceed expectations and optimize available resources.
Neighborhood Promise
Our clients are our neighbors; we see them at the grocery store and great local events. The Paper Trails team is committed to returning success to our community and neighbors through volunteering, contributions, and in-kind support.
2024 by the Numbers
1,000+
Amazing Clients
16,000+
Employees served
$420,000,000+
Wages and Taxes Paid
What Clients are Saying
Our Team
Chris Cluff
President
207-721-8575
Jeff Burnham
VP, Business Development
207-607-4447 Call/Text
Michelle Aldridge
VP, Operations
207-721-8575
Dawn Pahel
HR Consultant
207-204-7875 Call/Text
Steven Fisher
Implementation & Transformation Manager
207-780-2020 Call/Text
Teresa Morneau
Implementation & Transformation
207-607-4448 Call/Text
Drew Lupardo
Implementation & Transformation
207-607-4532 Call/Text
Kate Hodgkins
Tax & Compliance Manager
207-607-4442 Call/Text
Jon Portanova
Marketing Director
207-888-9809 Call/Text
Abbey Gangewer
Payroll Processor
207-899-0476 Call/Text
Brittany Wezner
Payroll Processor
207-607-4446 Call/Text
Carrie Goodness
Payroll Processor
207-604-5891 Call/Text
Courtney Griffin
Payroll Processor
207-387-4061 Call/Text
Jed Brown
Payroll Processor
207-607-4536 Call/Text
Kim Miller
Payroll Processor
207-607-4443 Call/Text
Tom Schmalz
Account Executive
207-604-5023 Call/Text
You handle the work. We’ll handle the paperwork.
