About Paper Trails

A Maine small business offering expert-led payroll, human resource and compliance services.

 

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Paper Trails Story

Paper Trails was founded in 2004 to relieve small businesses’ financial preparation headaches and to allow you to work smarter no matter your size. While human resource management and payroll can be stressful, we are here to help run your business and to give you the time to do what you want to do – work your business!

We are a local small business without an 800 number that consists of a team of fun and local experts purveying convenient, high tech, compliant services. We live, work and party right here in the southern Maine community, so when a question or need arises, we are right around the corner!

From running payroll, to human resource and compliance services, Paper Trails allows you to handle the work, while we handle the paperwork.

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Our Mission

Paper Trails offers intuitive, trusted, bespoke and forward-thinking payroll, human resources and compliance services to the backbone of Maine and beyond, which are our small and mid-sized businesses.

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Our Vision

The business world is rapidly evolving. We are designed to always be looking around the next corner for future business challenges and offer solutions and insight to our clients who have built and support our local communities.

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Our Common Purpose

We empower employers to build a business and workforce for today, tomorrow and beyond.

Built on Core Values

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Trusted Partnership

We build enduring relationships through responsive, accountable, and empowering service by acting as our clients’ trusted advisors and subject matter experts, offering guidance and support at every stage of their business journey.

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Insightful Expertise

We are committed to becoming industry leaders and educators who ensure our clients, partners, and communities are prepared to navigate the complexities of business, workforce management, regulations and compliance with confidence.

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Responsible Innovation

We aspire to meet the evolving needs of our clients while maintaining our caring, service focused culture. We strive to find better methods of service to free our clients of the tasks of today, so together, we can focus on the promise of tomorrow.

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Operational Excellence

We harness the power of technology and relentlessly pursue operational efficiency to lighten the burden on our internal teams and our clients while aiming to deliver services that exceed expectations and optimize available resources.

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Neighborhood Promise

Our clients are our neighbors; we see them at the grocery store and great local events. The Paper Trails team is committed to returning success to our community and neighbors through volunteering, contributions, and in-kind support.

2024 by the Numbers

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1,000+

Amazing Clients

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16,000+

Employees served

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$420,000,000+

Wages and Taxes Paid

What Clients are Saying

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We love Paper Trails! Such speedy and personalized service, and everyone who works there is incredibly helpful and knowledgeable. We switched to a large national payroll company for one year, and it was the worst decision. As soon as that year was up, we RAN back to PaperTrails. Look no further!!

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Colby Marvin Bracy

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The team at Paper Trails are experts in payroll, HR & compliance. They've helped our business get organized and stay compliant with all the crazy new laws coming from the state! We can't recommend them enough!

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Courtney Griffin

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Since joining Paper Trail's in January 2022, we have had outstanding customer support from all team members. The trusted relationship began during the onboarding process & has continued to grow during a big transitional year for our company. We have been processing payroll with confidence!

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Kelsey Herrick

Our Team

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Chris Cluff

President
207-721-8575

jeff-burnham

Jeff Burnham

VP, Business Development
207-607-4447 Call/Text

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Michelle Aldridge

VP, Operations
207-721-8575

katie-hodgkins

Kate Hodgkins

Tax & Compliance Manager
207-607-4442 Call/Text

Danielle Nemeth

Danielle Nemeth

HR Consultant
207-204-7875

steven fisher

Steven Fisher

Implementation & Transformation Manager
207-780-2020 Call/Text

Teresa Morneau

Teresa Morneau

Implementation & Transformation
207-607-4448 Call/Text

drew-lupardo

Drew Lupardo

Implementation & Transformation
207-607-4532 Call/Text

Christina Virgin

Christina Virgin

Account Executive
207-680-4444

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Kim Miller

Payroll Processor
207-607-4443 Call/Text

Abbey Gangewer

Abbey Gangewer

Payroll Processor
207-899-0476 Call/Text

Brittany Wenzer

Brittany Wezner

Payroll Processor
207-607-4446 Call/Text

Carrie Goodness

Carrie Goodness

Payroll Processor
207-604-5891 Call/Text

Courtney Griffin

Courtney Griffin

Payroll Processor
207-387-4061 Call/Text

Tise Willis

Tise Willis

Payroll Processor
207-604-5023 Call/Text

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Jed Brown

Payroll Processor
207-607-4536 Call/Text

Lisa Patey

Lisa Patey

Payroll Processor
207-607-4441

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Jon Portanova

Marketing Director
207-888-9809 Call/Text

You handle the work. We’ll handle the paperwork.

We’ll stay in the weeds to manage your payroll, Human Resources, and compliance needs.

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