Enterprise Payroll FAQ's
Why outsource payroll?
Outsourcing payroll saves time, reduces errors, and keeps your business compliant with tax laws and labor regulations. Instead of worrying about tax deadlines, changing rules, or complicated pay situations, you can rely on experts who process payroll every day. This frees up business owners and managers to focus on growing the business instead of managing paperwork - often at a fraction of the cost of hiring internal payroll experts.
What is enterprise payroll?
Enterprise payroll is the end-to-end process of paying a large, complex workforce accurately and on time—across multiple locations, entities, and states—while staying compliant with wage and hour laws, taxes, benefits, garnishments, and GL rules. It goes beyond cutting checks: think automated audits, multi-state tax handling, role-based controls, deep reporting, and seamless connections to HR, time, benefits, and accounting systems.
How can I switch payroll providers?
Switching is straightforward when you follow a clear plan. Pick a go-live date (quarter or year start is ideal, but mid-cycle works); gather essentials (entity info, bank details, pay schedules, employee master data, YTD earnings/taxes, PTO balances, deductions, garnishments, and GL mappings); confirm state/local tax registrations and rates; connect time/attendance, benefits carriers, retirement, and ERP/GL exports; run a parallel payroll and reconcile results; communicate to employees (self-service setup, MFA, pay options); close out your prior provider (final run, tax filings responsibility, report downloads, turn off debits); then go live with post-payroll audits. With Paper Trails, we project-manage the whole transition and do the heavy lifting so your team isn’t stuck in the weeds. Contact our team here to learn more!
Does your payroll system integrate with HR processes?
Yes. Our payroll software is part of an integrated HCM stack that connects applicant tracking, time and attendance, benefits administration, learning, performance, and your accounting/ERP. With Paper Trails, data flows securely between systems via APIs and scheduled exports, cutting duplicate entry and ensuring one source of truth for people data, payroll, and reporting.
Why is your payroll software unique for larger businesses?
You get the best of both worlds: isolved’s enterprise HCM platform—payroll, time, benefits, recruiting, Predictive People Analytics, Compensation Management, Performance and Learn & Grow—paired with Paper Trails’ local, compliance-first partnership. We configure to your workflows, integrate with the tools you already use, and back it with real humans, proactive education (webinars, blogs, guides), and hands-on onboarding. The result is enterprise-grade capability with the personal support your team actually uses.
What kind of customer support do you offer?
Unlike national providers that route you through 1-800 numbers and call queues, Paper Trails provides direct access to a dedicated support team that knows your business. Enterprise clients work with real people—local experts who understand complex regulations like Maine PFML and multi-state payroll rules. You’ll get live phone support, proactive communication, and ongoing resources like webinars, guides, and blogs, so your team always feels supported without getting lost in a ticket system.
How secure is your platform?
isolved, our payroll platform, is SOC 1 Type II audited and built with multi-factor authentication, role-based permissions, and advanced security protocols to keep sensitive HR and payroll data protected. At Paper Trails, we take security a step further by educating clients on fraud prevention, helping employees set up MFA, and sharing real-time alerts when new risks emerge. You can trust that your payroll and HR information is both secure and accessible only to the right people, when they need it.