Payroll and HR for Maine municipalities and government organizations
Municipalities & government organizations run like several separate businesses rolled into one. Customize all policies based on union needs, department policies, and more.
Fill out the form below for a quote, demo or more information and a member of our team will be in touch.
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Transforming Government Payroll and HR with Comprehensive Software
Managing a municipal government or a non-governmental organization (NGO) involves overseeing employees across various roles, responsibilities, and regulations. Whether you are running a city government, a county office, or a public service organization, staying compliant with employment laws and managing your workforce effectively are crucial to providing quality public services.
At Paper Trails, we understand the challenges that come with managing government HR and payroll. Whether you are a county office, water district, school system or other type of public entity, our tools assist municipal governments and non-governmental organizations with their payroll management.
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Key Payroll and HR Features of Our Software
Applicant Tracking & Onboarding
Effortlessly manage the hiring process for public service roles with our streamlined applicant tracking and onboarding solutions. Our platform allows you to post job openings across multiple channels, track candidate progress, and streamline new hire onboarding with mobile-friendly electronic forms.
Shift Differentials & Multiple Pay Rates
Handle complex payroll calculations with ease. Our system supports blended overtime, shift differentials, and multiple job rates across locations, departments, and roles.
Department Tracking & Labor Allocation
Track costs more effectively by assigning wages and hours to specific departments, grants, or projects. Our system supports detailed labor allocation and department coding, giving municipalities greater insight into how public funds are spent.
General Ledger Integration
We’ll build custom general ledger reports tailored to your accounting system or QuickBooks, making it easy to reconcile and report payroll expenses.
Expense Tracking & Reporting
Track employee reimbursements and job-related expenses within your payroll system for easier accounting and transparency.
Learning Management Tools
Support ongoing training and certifications through our Learning Management platform. Easily assign and track completion of courses for compliance, safety, and role-specific development.
HR Consulting Support
Augment your internal HR team with our HR consultants. Whether you need policy updates, compliance guidance, or strategic advice, our local experts are here to help.
Empowered Employees
Improve the employee experience by providing 24/7 access to self-service accounts, allowing employees to manage their benefits, access payroll information, and participate in HR processes from their mobile devices.
Mobile Time Tracking & Scheduling
Accurately capture employee work hours and manage complex schedules with our mobile-friendly tools. The platform supports flexible scheduling for full-time, part-time, seasonal, and volunteer staff. Employees can view schedules, request time off, and track hours through a self-service portal, while managers can automate time-off requests and approvals. Geofencing ensures remote or field-based employees are clocking in from authorized locations, maintaining accountability.
Employee Performance Tracking
Monitor employee performance with built-in evaluation tools, allowing you to set clear goals, track progress, and conduct performance reviews. This helps identify high performers, provide constructive feedback, and drive continuous improvement within your team.
Workers' Comp Administration
Accurately break down workers' compensation premiums by department or class code. Pay-as-you-go options keep billing tied to real-time payroll data instead of large up front payments.
Retirement & Benefit Integrations
Seamlessly manage employee benefit plans, including retirement plan contributions and eligibility tracking. Direct integrations with benefit and retirement carriers as well as tools like Employee Navigator simplify open enrollment and compliance.
Custom Reporting
Generate tailored reports for audits, budgeting, and union compliance. Whether you need labor breakdowns by bargaining unit or payroll summaries for specific classifications, our team can configure reports that meet your organization’s exact needs.
Compliance & Security
Our software ensures compliance with government regulations and reporting requirements, minimizing risks. From tax reconciliation and filings to OSHA and HIPAA compliance, our tools help you stay on top of legal obligations and maintain a secure environment for sensitive employee and public data.
Payroll and HR for Public Sector Work Isn’t Simple.
We help municipalities handle complex rules, blended overtime, and compliance—without the chaos.
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Benefits of Using Payroll and HR Software Designed for Governments
Implementing payroll and HR software uniquely built for governments, municipalities and NGOs can bring numerous benefits to your organization. Here are some key examples:

Public Sector Payroll Compliance
Streamline payroll processes with automated calculations, tax withholdings, and deductions, reducing the risk of costly errors. Our software ensures that payroll is always processed on time, while keeping your organization compliant with all payroll regulations.

Staying Up-To-Date With Changing HR Labor Laws
Navigating the ever-changing landscape of HR labor laws can be daunting for government organizations. Our software stays updated to reflect new laws and requirements, ensuring that your organization remains compliant without the hassle of manual updates.

Remote Work Readiness and Maintenance
Support remote work with digital tools for time tracking, document management, and secure employee communications. Whether your team works on-site, in the field, from home, or a combination of everything, our platform keeps everyone connected and productive.
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Types of Governmental Businesses and NGOs We Serve

City Governments
Managing HR and payroll for city employees can be overwhelming, especially when dealing with complex union agreements, blended overtime calculations, and ever-changing local labor laws.
Paper Trails provides city governments with a centralized payroll and HR platform through isolved, automating complex payroll calculations, tracking time-off policies, and maintaining secure employee records. Our compliance monitoring ensures that city governments stay up-to-date with local regulations, while our Maine-based support team is always available for guidance.

County Offices
County offices must manage diverse departments with unique payroll needs—ranging from public safety to administrative roles—each with different overtime rules, shift differentials, and reporting requirements.
Paper Trails simplifies county payroll management with isolved, offering customizable workflows that accommodate the unique payroll needs of each department. Our platform supports automated calculations for overtime, blended rates, and shift differentials, reducing errors and saving time.

Public Service Organizations
Non-governmental organizations (NGOs) and public service entities often have limited budgets and resources, making it difficult to manage HR and payroll efficiently. These organizations may struggle with onboarding volunteers, tracking employee hours, and maintaining compliance with labor laws.
Paper Trails supports these organizations with simple employee and volunteer onboarding, time and attendance tracking, and payroll calculation automation.

Educational Institutions
Schools, colleges, and universities face the challenge of managing both full-time staff and part-time faculty, each with different pay rates, seasonal schedules, and benefits eligibility.
Paper Trails makes payroll management for educational institutions simple with a platform that automates pay calculations for salaried and hourly staff, handles seasonal employment, and manages benefits administration.
City Governments
Managing HR and payroll for city employees can be overwhelming, especially when dealing with complex union agreements, blended overtime calculations, and ever-changing local labor laws.
Paper Trails provides city governments with a centralized payroll and HR platform through isolved, automating complex payroll calculations, tracking time-off policies, and maintaining secure employee records. Our compliance monitoring ensures that city governments stay up-to-date with local regulations, while our Maine-based support team is always available for guidance.


County Offices
County offices must manage diverse departments with unique payroll needs—ranging from public safety to administrative roles—each with different overtime rules, shift differentials, and reporting requirements.
Paper Trails simplifies county payroll management with isolved, offering customizable workflows that accommodate the unique payroll needs of each department. Our platform supports automated calculations for overtime, blended rates, and shift differentials, reducing errors and saving time.
Public Service Organizations
Non-governmental organizations (NGOs) and public service entities often have limited budgets and resources, making it difficult to manage HR and payroll efficiently. These organizations may struggle with onboarding volunteers, tracking employee hours, and maintaining compliance with labor laws.
Paper Trails supports these organizations with simple employee and volunteer onboarding, time and attendance tracking, and payroll calculation automation.

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Educational Institutions
Schools, colleges, and universities face the challenge of managing both full-time staff and part-time faculty, each with different pay rates, seasonal schedules, and benefits eligibility.
Paper Trails makes payroll management for educational institutions simple with a platform that automates pay calculations for salaried and hourly staff, handles seasonal employment, and manages benefits administration.
In the Weeds with Government Payroll?
We understand the unique challenges of public sector compliance—and we’re here to help.
Why Work With Paper Trails?
Choosing the right HR and payroll partner is critical for municipalities and public organizations that must meet high standards of transparency, compliance, and service. Paper Trails delivers more than just software—we bring hands-on support, deep industry experience, and tools built for the complexities of the public sector.
Local Support, Real People
Work with a Maine-based team that understands your needs—no call queues, just real people ready to help.
Deep Industry Experience
We've partnered with towns, counties, school systems, and NGOs throughout Maine and beyond—our track record speaks for itself.
Hands-On Implementation
From setup to staff training, we’re there every step of the way to ensure a smooth transition and long-term success with your payroll and HR processes.
Tailored Government Solutions
We build systems that reflect your organizational structure, department needs, and compliance requirements.
Regulatory Expertise
Our team stays on top of local, state, and federal mandates, ensuring you're always prepared for audits or legislative changes.
Powered by isolved
We’ve partnered with isolved, one of the most robust and reliable HCM platforms available, to deliver a modern and secure experience.

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What clients are saying about the team at Paper Trails

We love Paper Trails! Such speedy and personalized service, and everyone who works there is incredibly helpful and knowledgeable. We switched to a large national payroll company for one year, and it was the worst decision. As soon as that year was up, we RAN back to Paper Trails. Look no further!!

Colby Marvin Bracy
The Nonantum Resort

Our company (D&C Home Care) switched from a mega payroll company to Paper Trails and we are so happy we did! The staff are extremely knowledgeable, professional and helpful! It's wonderful to have a local person you can pick up the phone and call if you have a question or a problem. Would highly recommend!!

Wendi Saracino
D&C Home Care
Is Your Payroll Situation Less than Perfect?
We’ll stay in the weeds to manage your payroll, Human Resources, and compliance needs.