HR’s role during a recession
Recession is defined as “a significant, widespread, and prolonged downturn in economic activity consisting of at least two consecutive quarters of decline in a country’s Gross Domestic Product (GDP)”. Many businesses and their employees feel uneasy leading up to and during a time of economic recession. During these times, business’ sales typically decline and employee jobs disappear. Whether or not a recession is near, HR should be prepared for when a recession does ultimately happen. Our friends at the HR Support Center have detailed numerous scenarios regarding HR’s role during a recession, which we have laid out for you below.
Heightened uncertainty about the future
If a recession nears or begins in earnest, employees will be worried about how it might affect them. Will their pay be cut? Are they going to lose their job? Will their retirement savings evaporate? It is difficult to plan or act when you do not know what is going to happen. For some people, waiting for the possibility of bad news induces as much anxiety as receiving that bad news.
Whether your business is booming or struggling, be as transparent as you can be. If your business looks poised to do well despite the overall downturn, deliver that message to employees. Give them that confidence. If navigating the recession will demand more efficient work from everyone, clearly communicate those goals. Do not sugarcoat the consequences if those goals are not met, and show your appreciation when they are achieved. Whatever the case, do not mislead employees. If you do, they will find out eventually and remember not to trust you in the future.
Employee financial hardships
A recession does not hit everyone in a company the same way. Even if your organization fares well, the finances of your employees may not. Their 401(k)s may be tanking. An employee you just gave a raise to may still be worried about paying rent because their spouse or partner lost their job or their roommate had to move away.
Be mindful that your employees’ experiences during a recession will vary widely. Some may take bad news harder or feel less celebratory when there is good news to share. Do not assume that employee morale is high just because quarterly financials are on the rise. In times like these, empathy is invaluable. Keep a pulse on what your people are feeling. Point them in the direction of helpful resources.
Layoffs
Recessions sometimes lead to layoffs. A layoff occurs when you terminate the employment relationship because there is no work available for the employee to do, the company can not afford to pay for the work, or the company will completely close.
There is no sense denying it: layoffs are stressful for everyone. That said, conducting layoffs poorly adds a lot of unnecessary stress, increases the chance of lost revenue, and may expose companies to liability. When considering and administering layoffs, keep the following in mind:
- Learn about your compliance obligations regarding layoffs. The federal Worker Adjustment and Retraining Notification Act (WARN), which applies to employers with 100 or more full-time employees, requires 60 days’ notice before a mass layoff or business closing. Many states have their own versions (mini-WARNs) that kick in at a lower employee count, so be sure to check state law too. Your state unemployment insurance law may have notice requirements as well.
- Be doubly sure that layoffs are absolutely necessary and that you are letting the right number of people go. Layoffs mean less work gets done, period. Unless your business is shutting down, you need at least enough people remaining to keep the business running. Quickly rehiring people because you underestimated how much work needed to be done to stay afloat will not inspire confidence and will likely lead to confusion around to shifting job duties.
- Determine whether the layoff will be temporary or permanent. If you intend to rehire laid off employees later, let the employees know and keep them apprised of developments or changes in your plans. You will be scrambling if you are ready to rehire workers at some point and no one can return. Also, given the waiting times for unemployment insurance, being on-again, off-again with employees can seriously interfere with their income.
- Be fair and nondiscriminatory. Base your layoff decisions on legitimate business reasons and document those reasons.
- Comply with laws regarding final pay. Many states require that you pay an employee much sooner than their next regular pay day if they are discharged or laid off. If your state law does not address layoffs specifically, we recommend using the deadline that applies to terminations. If your state law does not set a deadline for final paychecks at all, we recommend paying no later than the next regular payday.
Reduced hours and pay cuts
In addition or as an alternative to layoffs, you might consider reducing hours or pay, but there are rules to follow here as well, and morale is sure to take a hit.
Employers generally have the right to reduce the number of hours an employee works. If you plan to send an employee home before the end of their shift, check state law for reporting time pay. Other restrictions may apply as well—review any contracts you have as well as relevant state or local laws. Exempt employees are not paid by the hour, so just reducing their hours will not in itself lower their pay and save your company money.
If you still need a lot of work done, but can not make the finances work, pay cuts may be your best bet. You can reduce the rate of pay of nonexempt employees as long as you keep it above the federal, state, and local minimum wages, still pay overtime when applicable, and do not make the change retroactively.
You can also reduce the salary of exempt employees as long as they do not fall below minimum salary thresholds. In addition, to avoid violating the salary basis requirement for exempt employees, any change should be ongoing rather than fluctuating frequently. While federal law does not require advance notice of pay reductions some states do. Be sure to check your state’s requirements.
If you need to reduce exempt employee pay below the minimum salary threshold, you will need to reclassify them as nonexempt, pay them at least the minimum wage and overtime as required by law, and provide them with any legally required breaks. Avoid reclassifying employees on a short-term basis, however, as it can look like you are trying to avoid the rules.
As with layoffs, make your decisions regarding cuts to hours or pay in a fair and nondiscriminatory manner—and document, document, document.
Temptation to cut programs deemed “nonessential”
When money is tight, you must make sacrifices. It is important to remember your commitments and consider the consequences of casting them aside. For example, if an employer had committed to improving diversity, equity, and inclusion at their company, but then quickly opted to cut that program to help make ends meet, its’ employees would no doubt question whether that was ever truly a priority. All the work done as part of that effort could be jeopardized. The company’s reputation in the labor market could suffer.
Take care when deciding what programs and practices to stop. People assess an organization’s values based on where it spends (and does not spend) money. What would your choices say about your values? Consider what message your actions will communicate.
If you really have no choice but to cut programs and practices that speak to your values and commitments, be thoughtful about how you communicate these decisions to employees. Transparency is key, as is following through again on these commitments when your company is back on its feet.
Everyone on edge
Money problems weigh heavily on most people. Patience wears thin, the ability to collaborate with others deteriorates, and peaceful environments become high pressure ones. In the event of a recession, you can expect people to lose their temper more quickly, long-standing conflicts to escalate, and new drama to erupt. However, do not tolerate bad behavior.
Instead, address behavioral and performance issues right away. Remind everyone that you are all working for a common purpose, teach your team effective communication skills, and practice conflict resolution strategies. Ignoring drama or otherwise allowing it to fester will only hasten your best employees out the door.
Bottom line of HR’s role during a recession
Recessions are difficult to go through and sometimes require hard choices. Treating people with respect and empathy sets everyone up for success in the long run.
Paper Trails nor The HR Support Center make a prediction about an upcoming recession. The HR Support Center finds it best for HR employees to be prepared by taking the steps explained above.