Get in Touch
Connect with a member of our team who is eager to help!
Let’s Get You to the Right Place
Running a business is busy enough—getting help shouldn’t feel like another task. Whether you’re looking to learn more about our services, need help with something, or want to explore answers on your own, we’re here to make it easy.
Choose the option that fits best:

Get in touch with sales
Thinking about working with Paper Trails for payroll and/or HR?
We’d love to learn about your business and how we can support you with payroll, HR, and compliance.

Contact support for help
Already a client and need help with payroll, HR, or your account?
Our support team is here for you. Send us a message and we’ll have the right person get back to you quickly.

Visit our self-service help center
Looking for how-to guides or quick answers?
Our help center is packed with resources for isolved users—step-by-step tutorials, videos, and more.
Or Give us a Call
We know sometimes it’s easier to talk it through. If you’d rather pick up the phone, give us a call at 207-721-8575 during business hours:
Monday–Thursday, 8:30am–4:00pm ET
Friday 8:30am-12pm ET
You won’t get a 1-800 number or sit on hold forever. Our local team is ready to pick up the phone and help.

Paper Trails Story
Paper Trails was founded in 2004 to relieve small businesses’ financial preparation headaches and to allow you to work smarter no matter your size. While human resource management and payroll can be stressful, we are here to help run your business and to give you the time to do what you want to do – work your business!
We are a local small business without an 800 number that consists of a team of fun and local experts purveying convenient, high tech, compliant services. We live, work and party right here in the southern Maine community, so when a question or need arises, we are right around the corner!
From running payroll, to human resource and compliance services, Paper Trails allows you to handle the work, while we handle the paperwork.
Our Mission
Paper Trails offers intuitive, trusted, bespoke and forward-thinking payroll, human resources and compliance services to the backbone of Maine and beyond, which are our small and mid-sized businesses.
Our Vision
The business world is rapidly evolving. We are designed to always be looking around the next corner for future business challenges and offer solutions and insight to our clients who have built and support our local communities.
Our Common Purpose
We empower employers to build a business and workforce for today, tomorrow and beyond.
What Clients are Saying

We love Paper Trails! Such speedy and personalized service, and everyone who works there is incredibly helpful and knowledgeable. We switched to a large national payroll company for one year, and it was the worst decision. As soon as that year was up, we RAN back to PaperTrails. Look no further!!

Colby Marvin Bracy
The Nonantum Resort

We began with Paper Trails at the beginning of 2020 and have never once regretted the decision. Jeff, Chris, and Teresa have all made the process amazingly seamless which has let us focus on so many other important things to continue to grow our business. Paper Trails has saved me countless hours and headaches over the last few years. Congdon’s Doughnuts is better equipped for future growth thanks to Paper Trails.

Jillian Shomphe
Congdon's Doughnuts

Our company (D&C Home Care) switched from a mega payroll company to Paper Trails and we are so happy we did! The staff are extremely knowledgeable, professional and helpful! It's wonderful to have a local person you can pick up the phone and call if you have a question or a problem. Would highly recommend!!

Wendi Saracino
D&C Home Care
You handle the work. We’ll handle the paperwork.
We’ll stay in the weeds to manage your payroll, Human Resources, and compliance needs.
